Southern Cross as a Patient Advocacy & Professional Adult and Geriatric Care Management firm provides unrivaled insight into the work and process of medical navigation through the healthcare continuum this includes the community setting to the actue setting. I apply 21 years of healthcare industry experience to issues across the healthcare provider spectrum and provide the knowledge transfer that a client requires to be fully informed so they can confidently make decisions.
Elder Mediation
This specialized service is for Elders and families to effectively enage the family relationship changes that are often experiencd with aging transitions.
My in depth clincial experience and understanding of the healthcare culture, values and perceptions provides the best environment possible for productively co-designing a environment for productive communication, professional satisfaction which ultimately improves the opportunity for improved patient outcomes.
This process can be internal facing and/or external facing and will be tailored to the sites defined needs. An internal first option may be Healthcare provider conflict management coaching and training on and individual and/or team basis. Each Conflict Management Plan is created collaboratively with all stake holders. Includes systems evaluation and process integration.
Forensic Services are consumer focused for medical record review for reporting on the fact of the record to enhance the understanding of documented healthcare issues and experiences.
Legal Nurse Consulting Services are designed around the common goal of empowering the client with first hand technical, medical and nursing knowledge that can be understood and assimilated through the reivew, discussion and application of the provided work product.
As a Legal Nurse Consultant I apply the ANA code of Ethics as endorsed by the AALNC. www.aalnc.org
Southern Cross
- Patient Advocacy & Professional Care Management for Adult and Geriatric patients & families. Medical Navigation community or acute
- Elder Care Mediation
- Forensic/Legal Nurse Consulting for families and attorney's
- Healthcare Conflict Engagement/Management Mediation/facilitation, Training & Coaching individual and team
- Healthcare Conflict Policy Consulting process analysis and development of conflict resolution for all healthcare settings.
"Changing the Climate of Health Care"
Mediation & Legal Nurse Consulting
